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MASTERFOLIO PRIVACY POLICY
Last Updated November 2002
At MasterFolio, we take your privacy very seriously. Our primary goal in
collecting information from you is to provide you with a smooth and customized
experience while you use our services. Except as otherwise contemplated
in this Privacy Policy, we do not disclose any personally identifiable information
about you to any third party without your permission, unless we believe
in good faith that we are required to do so by law.
We do share aggregated information about our members with third parties,
such as advertisers or partners, for marketing and promotional purposes.
This document will answer the following privacy concerns:
- What information does MasterFolio
gather and track?
- How does MasterFolio use my information?
- Does MasterFolio share customer
account information?
- How private is my account information?
- How secure is my account information?
- How do I opt out of receiving
messages from MasterFolio?
- What are cookies and how does
MasterFolio use them?
- How does MasterFolio notify members
of changes to the Privacy Policy?
- What if I have more questions?
- What information does MasterFolio
gather and track?
In general, we collect information about you in the following ways:
Registration
When you register for any of the MasterFolio services we ask you how
you heard about MasterFolio. The more information you provide (and the
more accurate it is), the better we are able to customize and provide
our services to suit your needs and preferences. When you register for
one of the MasterFolio services, we may ask that you give us non-personal
information such as the purpose for which you will be using a web site
as well as the name of the person who may have referred you. We also
ask that you give us personal information such as your name, email address,
zip code, country, gender and birth date. When you register for a subscription-based
service, we ask that you provide additional information, such as your
mailing address, credit card number and credit card expiration date.
Finally, when you register for a MasterFolio account, in addition to
the above information, we may also ask that you provide us with a variety
of information about your business, which may include (among other things)
your company name, billing address, your role in your company, number
of years of company's existence, and phone number.
Usage Tracking/Hardware/Software/Cookies
While you are on our web site, we automatically track information related
to your use of the MasterFolio services. This information may include
(among other things) files viewed by the user, type of web site built,
domain name and a user's path through our web site. In addition, when
you connect to our web site, we will detect your IP address and store
a cookie on your computer. An explanation of cookies can be found in
#7. Technical Support/Information When, as a MasterFolio Member, you
request technical support or information for MasterFolio services, we
ask you for your personal information and other information necessary
to answer your question or resolve your problem. Surveys/Questionnaires
We occasionally ask MasterFolio members or visitors to fill out optional
surveys and/or questionnaires. These surveys/questionnaires may ask
for demographic information and other information about computer use.
Other Information You Give Us
When you visit the MasterFolio website, we may collect any information
that you enter on our web site or give us in any other way in order
to contact you about MasterFolio services. Additionally, if you want
to learn more about our products or services, we may request that you
fill out a form in which we ask for information such as your first/last
name, mailing address, email address, as well as your phone number.
We only use this information to contact you in order to provide you
with information about MasterFolio products and services, answer any
questions that you may have, and/or help you sign up for the MasterFolio
service of your choice.
- How does MasterFolio use my information?
MasterFolio uses your information on an aggregated basis to do such
things as operate our site and enhance our site. We statistically analyze
site usage, including the behavior of our members, to improve the content,
layout, and services of the MasterFolio site, as well as to enhance
our marketing and promotional efforts. We share aggregate information
about our members with third parties, such as advertisers or partners,
for marketing and promotional purposes. However, except as otherwise
contemplated in this Privacy Policy, we do not disclose any personally
identifiable information about you to any third party without your permission
or as otherwise required by law. We use the information we collect to
better understand your needs. Additionally for the MasterFolio subscription
services we use the information we collect to process payments, confirm
renewal charges or payments to your account, administer your account
and the like. Finally, we may use the information we collect to occasionally
notify you about important functionality changes to the web site, new
MasterFolio services, and special offers we think you'll find valuable.
The following describes some of the ways your information may be used:
- Your contact information from the sign-up form
is used to send you information about our company and products.
We also use this information to contact you when necessary.
- Your unique IP address is used
when we need to diagnose technical problems with our site. We use
cookies to correctly deliver account information to you. To find
out more about cookies, please see #7.
- Any information collected regarding your hardware or software
is used for the operation of the service, to maintain the quality
of the service, to improve our products or services or to provide
general statistics regarding use of the MasterFolio service.
- Any information you provide to us
through a form, email, or telephonerequesting customer support,
or information, is used for that specific situation only or to administer
our service to you.
- We also partner with other companies
that can help us provide enhanced services to our members. Any information
you provide through a registration form for any service, is used
to administer the service.
- Any information you submit in a survey or questionnaire
is used to help us better understand and serve our members. This
research is compiled and analyzed on an aggregated basis-- we may
share this aggregated data with advertisers or business partners.
- The contents of email correspondence
to us may be used for promotional purposes, such as customer testimonials.
- Any information that you enter on our web site
and/or any contact information that you provide to MasterFolio may
be used to send you email messages and direct mailings which supply
detailed information about MasterFolio and/or the applicable MasterFolio
service. We may also use your telephone number to call you in order
to discuss the MasterFolio services and assist you in signing up
if you choose to become a Member.
- Does MasterFolio share member account information?
As a general rule, except as otherwise contemplated in this Privacy
Policy, MasterFolio will not disclose any of your personal information
without your permission, except under special circumstances, such as
when we believe in good faith that the law requires it. We can disclose
any personal information about you to law enforcement or other government
officials as we, in our sole discretion, believe necessary or appropriate,
in connection with a violation of the MasterFolio Member Agreement,
an investigation of fraud, intellectual property infringements, or other
activity that is illegal or may expose us to legal liability. Any information
provided by you for the purpose of registering a domain name will become
part of the public WHOIS database and you will not be able to opt-out
of this directory.
- How private is my account information?
MasterFolio makes every effort to ensure the confidentiality of all
information you provide about yourself. As a general rule, except as
otherwise contemplated in the Privacy Policy, MasterFolio will not disclose
any of your personal information without your permission, except under
special circumstances, such as when we believe in good faith that the
law requires it. If personally identifiable data about you will be shared,
we will tell you, whenever possible, before we collect or transfer the
data.
- How secure is my account information?
MasterFolio uses industry standard efforts to safeguard the confidentiality
of your personally identifiable information, such as firewalls and Secure
Socket Layers. We make every effort to protect the loss, misuse, and
alteration of the information under our control. In addition, we always
use a secure connection when collecting personal financial information
from you. However, no data transmission over the Internet can be guaranteed
to be 100% secure.
Your MasterFolio website control panel is password-protected so only
you and those you designate can access it and view the member information
relevant to your account. Ultimately, you are responsible for maintaining
the secrecy of your passwords and any account information. Remember
to log out of your site's control panel and close your browser window
when you are done. This ensures that others cannot access your personal
information if your computer is accessible to others.
- How do I opt out of receiving messages from MasterFolio?
Except as otherwise contemplated in this Privacy Policy, as a MasterFolio
customer, if you do not want to receive messages from MasterFolio about
new features and promotions, you can indicate your preference by clicking
the respective box of your choice. Since it is necessary for us to contact
you regarding certain matters, you may not opt-out of receiving messages
relating to material company announcements or policy changes, or administrative
matters relating to your account, like billing, collections, customer
support or the like.
If you have been contacted by MasterFolio as a result of information
you entered on our web site or if you provided your personal information
to MasterFolio for the purposes of receiving more information about
a MasterFolio service before choosing to sign up as a Member, and you
no longer want to be contacted by MasterFolio, you can click on the
"unsubscribe" link at the bottom of any email you receive and MasterFolio
will remove you from the list of those who will be contacted with more
information about the MasterFolio service.
- What are cookies and how does MasterFolio use them?
Cookies are small pieces of information stored on your hard drive, not
on our site. The use of cookies is an industry standard, generally used
by most major Web sites to improve their services. MasterFolio uses
cookies because they allow us to store your User ID or temporary domain
name selections without your having to constantly re-enter them.
Cookies can also help us track your behavior on our site so that we
can tailor our marketing message to better match your needs and interests.
Finally, by tracking behavior on our site, cookies allow us to better
understand how customers use our site, which in turn helps us focus
our resources on features that are most popular with our members. You
are always free to decline our cookies if your browser permits, but
some parts of our site may not work properly if you do so.
- How does MasterFolio notify members of changes to the
Privacy Policy?
This policy is periodically reviewed by MasterFolio and may be subject
to change. Therefore, please check this Privacy Policy periodically
and you may refer to the date posted at the top of this page to determine
when this policy was last updated. Use of the MasterFolio Site constitutes
consent to any policies then in effect. If we are going to use your
personally identifiable information in a manner different from that
as provided in our Privacy Policy at the time of collection we will
notify you via email. You will have a choice as to whether or not we
use your information in this different manner. In addition, if we make
any material changes in our privacy practices that do not affect member
information already stored in our database, we will post a prominent
notice on our web site notifying members of the change. In some cases
where we post the notice we will also email members who have opted to
receive communications from us, notifying them of the changes in our
privacy practices.
- What if I have additional questions?
If you still have questions or concerns regarding the MasterFolio privacy
policy, please contact us at customerservice@masterfolio.com.
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